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General conditions of SIP Scootershop GmbH and client information


1. Area of validity

    1.1 These conditions of SIP Scootershop GmbH (hereinafter referred to as the Seller) are valid for all contracts concluded by the Client with the Seller for products and/or services presented in the online shop of the Seller. Herewith the inclusion of the own conditions of the Client is waved, unless when something else has been agreed upon.
    1.2. The Clients in the sense of Article 1.1 are both users and contractors, whereby the user is any natural person who concludes a transaction to a certain purpose that cannot be ascribed to his commercial or independent professional activity. On the other hand, the contractor is a natural person or a legal entity or a partnership with legal capacity acting in execution of their autonomous professional or commercial activity in the conclusion of a transaction.

2. Conclusion of Contract

    2.1. The product presentations in the online shop of the Seller do not represent binding offers on the part of the Seller but serve for placing a binding offer by the Client.
    2.2. The Client can submit the offer per telephone call, in writing, per fax, per e-mail or by using the online order form integrated in the online shop of the Seller. In the case of an order by the online order form, the Client, after entering his personal data and by clicking on the “Submit Order” button in the final step of the ordering process, places a legally binding contractual offer for the goods contained in the shopping basket.
    2.3. The Seller can accept the offer of the Client by a written (letter) or electronically transmitted (per fax or e-mail) confirmation of the order or by delivering the goods within five days. The Seller has the right to decline the acceptance of the order.
    2.4. The order processing and establishing contact take place, as a rule, per e-mail and automatic order processing. The Client must make sure that the e-mail address provided by him for processing of the order is correct, so that the e-mails sent by the Seller to this address can be received. In particular, the Client must make sure in the use of SPAM filters that all e-mails sent by the Seller or by the third parties hired by him for processing the orders can be delivered.

3. Return costs in exercising the right of withdrawal

    If the Client has a right of withdrawal, in the case of exercising the right of withdrawal by him, the regular costs of the return are imposed on him when the price of the returned goods does not exceed the amount of 40 Euro or when in the case of a higher price of the goods the Client has not yet provided the return service or made a partial payment, unless when the delivered goods do not correspond to the ones that have been ordered. In all other cases, the Seller bears the costs of the return.

4. Prices and payment conditions

    4.1. The prices quoted by the Seller are final prices, i.e. they comprise all price components, including the value added tax. Any eventual additional delivery and shipping costs are provided separately in the offer in the respective product presentation.
    4.2. For deliveries within Germany, the Seller offers the following payment options, unless when something else has been specified in the respective product presentation: credit card (Visa, Mastercard), PayPal, cash on delivery, debit note, cash payment at pickup
    4.3. If, in addition, shipping to a foreign country is offered for the respective product, the Client has the following payment options for deliveries to a foreign country, unless when something else has been specified in the respective product presentation in the offer: credit card (Visa, Mastercard), PayPal, cash on delivery.
    4.4. In the case of deliveries to countries outside of the European Union, additional costs, e.g. additional taxes and/or expenses, such as in the form of customs duties, are due in individual cases.
    4.5. When the credit card payment mode is chosen, the credit card account of the Client is charged along with the placement of the order.
    4.6. The Client has the right to compensation only when the counter-claim is undisputed, has been determined in a legally binding manner or has been acknowledged by the Seller.
    4.7. The Client can exercise a right of retention only when the claim is related to the same contractual relationship.

5. Delivery and shipping terms

    5.1 Revocation
    If the customer purchases products as a consumer, he shall have an unrestricted right of return within 30 days of the order confirmation; i.e. he may revoke his declaration of intent to place the order. The customer is not required to provide a reason for his revocation.
    5.2. The goods are delivered regularly by means of the shipping method and to the delivery address specified by the Client. The processing of the transaction is based on the delivery address provided to the Seller for processing of the order, except for the case when the PayPal payment method has been selected - then the delivery address provided by the Client to PayPal is applicable.
    5.3. If the delivery to the Client is not possible, the shipping company charged with the delivery sends the goods back to the Seller, whereby the Client bears the costs of the unsuccessful delivery. This is not applicable when the Client has been temporarily impeded to receive the offered service, unless when the Seller has notified the Client for a reasonable time in advance about the service or the Client has used his right of withdrawal.
    5.4. Basically, the risk of accidental destruction or accidental deterioration of the sold goods in the process of their handing over to the Client or to an authorized person is borne by the Client. If the Client is an entrepreneur (acting in the process of execution of his commercial or independent professional activities; Article 14 of the German Civil Code - BGB), the risk of accidental destruction or accidental deterioration of the sold goods in the case of mail order with handing over the goods at the main office of the Seller is borne by the respective forwarder.
    5.5. In the cases when the Seller has concluded a hedging transaction and is not responsible for non-availability, all agreed delivery deadlines, which are subject to the correct and timely delivery, are valid for the entrepreneur.

6. Reservation of ownership

    The goods delivered by the Seller remain property of the Seller until their full payment.

7. Liability for defects

    If there is a defect in the purchased goods, the legal regulations are applicable. There are several exceptions:
    7.1. For entrepreneurs
    • Basically, an insignificant defect is not a ground for liability for defects,
    • The Seller has the option to select the kind of supplementary performance,
    • In the case of new goods, the statutory period of limitation for defects is one year from passing of the risk.
    • In the case of used goods, the rights and claims related to defects are basically excluded.
    • The limitation does not restart when a compensation delivery was made in the framework of the liability for defects.
    7.2. For users, the periods of limitation for claims for defects is:
    • In the case of new goods, two years from the delivery of the goods to the Client.
    • In the case of used goods, one year from the delivery of the goods to the Client, with the restriction of Article 7.3.
    7.3. It is valid for entrepreneurs and users that the foregoing liability and status of limitation constraints in Article 7.1 and Article 7.2 are not applicable for claims for damages and reimbursement for expenses for which the Buyer can prove on the basis of the statutory regulations that they are due to the defect-related circumstances in accordance with Article 8.
    7.4. In addition, it is valid for entrepreneurs that the statutory periods of limitation for the right to recourse according to Article 478 of the BGB remain unaffected. The same is valid for entrepreneurs and users in the case of deliberate breach of duty and fraudulent concealment of a defect.
    7.5. If the Client is a merchant in the sense of Article 1 of the Code of Commercial Law - HGB, he is subject to the commercial obligation to investigate and give notice of defects according to Article 377 of the HGB. If the Client neglects the obligations to give notice specified there, the goods are considered approved.
    7.6. If the Client is a user, he is requested to file a claim to the delivery agent for goods delivered with obvious transportation damage and to inform the Seller about that. If the Client fails to do that, this has no effect on his legal and contractual liability for defects.
    7.7. If the supplementary performance takes place in the form of compensation delivery, the Client is obliged to return the initially delivered goods within 30 days to the Seller at the costs of the latter. The return of the defective goods must take place in accordance with the statutory regulations.

8. Liability

    8.1. The Seller has unlimited liability on any legal ground in the case of injury of life, body or health, inflicted intentionally or as a result of gross negligence, fraud and promise of guarantee, and in the case of liability resulting from mandatory legal requirements regulations such as the Product Liability Act.
    8.2. In the other cases, the Seller is liable as follows, independently of the legal grounds:
    8.2.1. Insofar as the Seller has violated negligently a Contract-substantial obligation (the so-called cardinal duty), the liability to pay for property damage is limited to the foreseeable typical average damages. The essential contractual obligations are the obligations imposed to the Seller by the Contract, based on its content, for attainment of the Contract objective whose fulfilment makes possible the proper execution of the Contract and to whose observation the Client has normally to rely.
    8.2.2. Insofar as the Seller has violated negligently a non-essential contractual obligation, the duty of replacement is limited to the value of the order.

9. Applicable law

    9.1. All legal relationships of the Parties are subject to the laws of Federal Republic of Germany except for the laws about the international purchase of movable goods. In the case of the users, this choice of Law is valid insofar as the guaranteed protection has not been withdrawn as a result of binding provisions of the laws of the country where the user has his habitual residence.
    9.2. If the Client is a merchant, legal entity under public law or a federal special fund under public law, the exclusive legal domicile for all disputes from this Contract is the place of jurisdiction of the Seller. The same is valid when the Client does not have a general place of jurisdiction in Germany or in the European Union or his residence or usual place of residence at the time of institution of legal proceedings is not known. The capacity to appeal to another court of jurisdiction remains thereby unaffected.
    9.3. The language of the Contract is German.

9) Einlösung von Geschenkgutscheinen

9.1 Gutscheine, die über den Online-Shop des Verkäufers käuflich erworben werden können (nachfolgend „Geschenkgutscheine“), können nur im Online-Shop des Verkäufers eingelöst werden, sofern sich aus dem Gutschein nichts anderes ergibt.

9.2 Geschenkgutscheine und Restguthaben von Geschenkgutscheinen sind bis zum Ende des dritten Jahres nach dem Jahr des Gutscheinkaufs einlösbar. Restguthaben werden dem Kunden bis zum Ablaufdatum gutgeschrieben.

9.3 Geschenkgutscheine können nur vor Abschluss des Bestellvorgangs eingelöst werden. Eine nachträgliche Verrechnung ist nicht möglich.

9.4 Pro Bestellung kann immer nur ein Geschenkgutschein eingelöst werden.

9.5 Geschenkgutscheine können nur für den Kauf von Waren und nicht für den Kauf von weiteren Geschenkgutscheinen verwendet werden.

9.6 Reicht der Wert des Geschenkgutscheins zur Deckung der Bestellung nicht aus, kann zur Begleichung des Differenzbetrages eine der übrigen vom Verkäufer angebotenen Zahlungsarten gewählt werden.

9.7 Das Guthaben eines Geschenkgutscheins wird weder in Bargeld ausgezahlt noch verzinst.

9.8 Der Geschenkgutschein ist übertragbar. Der Verkäufer kann mit befreiender Wirkung an den jeweiligen Inhaber, der den Geschenkgutschein im Online-Shop des Verkäufers einlöst, leisten. Dies gilt nicht, wenn der Verkäufer Kenntnis oder grob fahrlässige Unkenntnis von der Nichtberechtigung, der Geschäftsunfähigkeit oder der fehlenden Vertretungsberechtigung des jeweiligen Inhabers hat.

10) Anwendbares Recht

10.1 Für sämtliche Rechtsbeziehungen der Parteien gilt das Recht der Bundesrepublik Deutschland unter Ausschluss der Gesetze über den internationalen Kauf beweglicher Waren. Bei Verbrauchern gilt diese Rechtswahl nur insoweit, als nicht der gewährte Schutz durch zwingende Bestimmungen des Rechts des Staates, in dem der Verbraucher seinen gewöhnlichen Aufenthalt hat, entzogen wird.

10.2 Ferner gilt diese Rechtswahl im Hinblick auf das gesetzliche Widerrufsrecht nicht bei Verbrauchern, die zum Zeitpunkt des Vertragsschlusses keinem Mitgliedstaat der Europäischen Union angehören und deren alleiniger Wohnsitz und Lieferadresse zum Zeitpunkt des Vertragsschlusses außerhalb der Europäischen Union liegen.

11) Gerichtsstand

Handelt der Kunde als Kaufmann, juristische Person des öffentlichen Rechts oder öffentlich-rechtliches Sondervermögen mit Sitz im Hoheitsgebiet der Bundesrepublik Deutschland, ist ausschließlicher Gerichtsstand für alle Streitigkeiten aus diesem Vertrag der Geschäftssitz des Verkäufers. Hat der Kunde seinen Sitz außerhalb des Hoheitsgebiets der Bundesrepublik Deutschland, so ist der Geschäftssitz des Verkäufers ausschließlicher Gerichtsstand für alle Streitigkeiten aus diesem Vertrag, wenn der Vertrag oder Ansprüche aus dem Vertrag der beruflichen oder gewerblichen Tätigkeit des Kunden zugerechnet werden können. Der Verkäufer ist in den vorstehenden Fällen jedoch in jedem Fall berechtigt, das Gericht am Sitz des Kunden anzurufen.

12) Alternative Streitbeilegung

12.1 Die EU-Kommission stellt im Internet unter folgendem Link eine Plattform zur Online- Streitbeilegung bereit: Diese Plattform dient als Anlaufstelle zur außergerichtlichen Beilegung von Streitigkeiten aus Online-Kaufoder Dienstleistungsverträgen, an denen ein Verbraucher beteiligt ist.

12.2 Der Verkäufer ist zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle weder verpflichtet noch bereit.

1. Information regarding the identity of the Seller

    SIP Scootershop GmbH, Marie-Curie-Str. 4, D-86899 Landsberg District Court Augsburg HRB 18581. CEO Dipl.-Ing. A. Barth, R. Jodl Revenue Office Landsberg am Lech. Id. No. according to Article.27 of the Value Added Tax Act - UStG: DE176866751
    Telephone: +49 (0) 8191 96999-60

2. Information about important characteristics of the product or the service

    The important characteristics of the product or the service are obtained from the product description provided by the Seller.

3. Information about the occurrence of the Contract

    The occurrence of the Contract takes place in accordance with Article 2 of the general conditions of the Seller (see above).

4. Payment and delivery information

    The payment takes place in accordance with Article 4, the delivery - in accordance with Article 5 of the general conditions of the Seller (see above).

Stand: Mai 2018 Copyright © 2018, IT-Recht-Kanzlei · Alter Messeplatz 2 · 80339 München
Tel: +49 (0)89 / 130 1433 - 0· Fax: +49 (0)89 / 130 1433 - 60

5. Information about the technical steps which lead to conclusion of the Contract

    The conclusion of the Contract takes place by an offer and its acceptance.
    5.1. If the Client uses for his order the online order form of the Seller, he submits his offer as follows:
    5.1.1. On the product offer site of the Seller, the Client clicks, in the first step, on the “Add to Shopping Cart” button. Then a new site is opened which shows the content of the shopping cart.
    5.1.2. Now the Client, after having added other items in the virtual shopping cart, clicks on the “Order Now” button. If the Client is not registered or logged in, a new site is opened. On this site, the Client must, in an intermediary step, either register himself and open a client account or log in if he is already registered as client. If he is already registered as a client, he fills out the field “User Name” and “Password” and then clicks on the “Login” button. If the Client is not yet registered as a client, he clicks on the “Register Now” button. Then he fills out the form and clicks on the “Next” button. A new site is then opened which shows the billing address and the delivery address and offers the option to edit the addresses or to add additional addresses.
    5.1.3. Now, in a third step, the Client clicks directly or after editing or adding addresses on the “Next” button.
    5.1.4. A new site is opened on which the Client can select the shipping ant payment mode by clicking on them respectively.
    5.1.5. Now the Client clicks on the “Next” button. Then a new site is opened which summarizes the information of the order.
    5.1.6. Then by a mouse click the Client puts a check mark in the check box “Herewith I accept the data protection regulations and the general conditions and confirm that I have read the cancellation policy below”.
    5.1.7. Finally, the Client clicks on the “Send Order” button.
    5.2. The acceptance by the Seller takes place in accordance with Article 2.3 of the general conditions of the Seller (see above).

6. Information about the storage of the text of the Contract

    After receiving the order of the Client, The Seller saves the text of the Contract and sends it to the Client in text form (e.g. per e-mail, fax or letter) along with the attached general conditions and client information. In addition, the text of the Contract is archived on the Internet site of the Seller and can be called free of charge by the Client through his password-protected client account by entering his respective login data insofar as the Client had created a client account at the online shop of the Seller prior to sending his order.

SIP Scootershop GmbH.
SIP Scootershop and the SIP Logo are ® registered Trademarks.
ITRecht Kanzlei

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